Frequently Asked Questions

To create your order, you must first be a member of our site. After you become a member, you can create your order by specifying top/skirt/fabric/body size options.

Glorvia gladly accepts credit card or debit card. After entering your card information, you can choose one of the installment options and complete your shopping if it is a product that can be made in installments. On our website, there is an option to pay with iyzico, which allows you to shop quickly and securely.

You can create a cancellation request by contacting us. A request must be made before the garment is sewn.

Glorvia is a shopping website that provides a privileged shopping experience by offering the opportunity to make combinations in desired styles and sizes.

Orders placed are shipped within 4 work-days on average.

You are buying a dress designed by you and carefully sewed for you by us.

Yes. If you want to change your address / receiver name, you can contact us on our Whatsapp line +905396677756 so that we can forward your updated information to the shipping company.

If for any reason you are not satisfied with the product you have purchased, you can return it. You should make sure that the products are properly packaged to avoid damage during shipping. To return an item, you must first contact us. You can send an e-mail to support@glorvia.com or contact us on our Whatsapp line at +905396677756. You will need to pay for the shipping costs of the products you want to return. Shipping costs will be refunded to you after receiving the products.